Privacy Policy

Data is collected in compliance with GDPR laws in the UK.

Endeavours like, but not limited to filling orders and marketing forms will result in collection of information such as name, email, address, and payment details. We collect the Internet Protocol address used to connect your computer to the internet. We collect login information such as email address, password, computer and connection information and purchase history. We may use software tools to measure, collect and analyse information such as time spent on pages, page response times, page interaction information. The above information is collected to provide and operate services, allow ongoing customer support, contact information with personalised service notices, compile aggregated statistical data and to comply with laws and regulations.

We collect personally identifiable information such as name, email, password, payment details, comments, and feedback. Information is collected when transactions are completed and used only for this purpose.

In addition to this personal information about medication, health and fitness levels will be collected when using the fitness services. Data will be stored on a secure password protected device, within a password protected website account that only those with express online permission will have access to. No data will be shared with third parties unless express permission from clients is given, and only, when necessary, in instances such as sharing information with other professionals or medical personnel. Customers can request deletion of any information at any time and have permissions to delete their own information held on their member’s page.

JB PAL is hosted on the Wix.com platform, allowing us to provide our services and or products to you. Your data may be stores through the WIX data storage, databases, and applications. All data is stored on secure serves behind a firewall.

All direct payment gateways adhere to the standards set by PCI-DSS, managed by PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard. This ensures any card information is handled in a secure manner.

If you no longer wish us to process your data, please email us.

We reserve the rights to modify this privacy policy at any time, it is your responsibility to review it intermittently. Changes and clarifications will take place immediately upon posting. You will be notified of any change once updated so you are aware of what information is collected, how it is used and under what circumstances, if any, we use and/or disclose it.

Cookie Policy

JB PAL uses essential, analytical and marketing cookies. We do not use third-party cookies.

JB PAL uses cookies to

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

We have a cookies banner on our webpage set to automatically present itself to customers when entering the site. Here they can accept, opt out of all cookies or manage cookies preferences.